For you who work in tourism and hospitality industry, mining, pharmacy and even fashion, this program is suitable for you who want to improve your English for your career.
Business English for Career program focuses on the use of English in meeting, telephoning, negotiation and presentation.
What do you get if you take Effective Meetings, Excellent Telephoning, Negotiation Skills and Presentation Skills programs?
Effective Meetings
- Asking and clarifying
- Giving a report in a meeting
- Opening a meeting
- Leading a meeting
- Giving opinions
- Using diplomatic language
- Handling controversial subjects
Excellent Telephoning
- Greetings
- Taking message
- Arranging a meeting schedule
- Adjusting appointment
- Handling complaints
- Requesting politely
- Asking direct and indirect questions
- Exchanging information
Negotiation Skills
- Opening a negotiation
- Negotiation process
- Cross culture
- Clients’ demands
- Suppliers’ demands
- Bargaining process and closing
- Tactics and understanding
Perfect Presentations
- Presentation structures
- Techniques
- Innovation and motivation
- Language focus
- Giving information
- Self introduction and topic introduction
- Connectors
- Personal and impersonal styles
- Describing trends, diagrams, and graphics
- Asking and answering questions
- Visual aids
- Individual presentation practice